HEADWEAR UK: SALES EXECUTIVE/ ADMINISTRATOR

Headwear UK: Sales Executive/ Administrator

Position: Sales Executive/ Administrator
Location: Headwears Southern Sales Office, Egham
Hours of work: Monday – Friday 8.30am – 5pm
Simon Harris simon@headwear.uk.com

Want to work for a market leader in the creative promotional products industry?
Looking to boost your career in a high paced, innovative company where our reputation for creatively, service, customer satisfaction and quality are second to none?
Don’t miss this great opportunity and get in touch now! We’re looking for a new Sales Office Administrator.
Give Simon Harris a call on 01376 500772 or drop him an email on simon@headwear.uk.com if you think you might be interested in joining us, at our new offices in Egham.

Headwear UK is the market leading headwear supplier in the creative promotional merchandise industry and part of the Headwear Group of Companies which boasts a distribution network across all continents of the globe. The company has been in the headwear manufacturing business since 1974.  We are experts in design, manufacture, and supply of a wide range of Caps & Hats worldwide. Our reputation for creatively, service, customer satisfaction and quality are second to none. We are looking for a new sales administrator/executive to join the team.

The right candidate for this role will be looking to boost their career in a high paced, innovative company with an entrepreneurial mind set. You can expect quality and value to be built into everything we do, and we will support you every step of the way. You will be responsible for leading the UK embroidery desk, offering innovative solutions to clients from quoting stage right the way through to the final delivery of the orders.

Our company has its warehouse, accounts and despatch teams in Manchester and this role is base in our southern sales office.

Applicants requirements and skills:

  • Strong communication skills
  • Confident with attention to detail – this is a must
  • Strong IT skills including Word, Excel and Outlook
  • Excellent telephone manner with clients with the ability to build relationships over the phone
  • Exceptional organisational skills
  • Reliable and flexible
  • Excellent time keeping
  • Ability to work as part of a team – you will be working with everyone from the Managing Director to the despatch team
  • Order processing experience
  • Going the extra mile and passionate about what you do – we are a flat organisation where our goal is to do what needs to be done to get the job done.
  • Adobe Illustrator and Photoshop knowledge would be advantageous
  • Knowledge of SAGE 50 is beneficial but not essential
  • Previous experience in textiles, promotional products, print or embroidery industries will be a positive
  • Knowledge of print Pantones will be a positive.

Key responsibility for this role:

  • Quoting clients for UK orders and offering solutions for their needs from our UK stock range
  • Advising clients on artwork and offering the best decoration technique for this
  • Managing the order process from receipt of purchase order, approval of artwork, production and despatch. This includes:
  • Checking pricing is correct on client purchase orders before the orders are placed
  • Checking clients have provided all the information required to place the order with the embroidery team
  • Sending and chasing artwork approvals once received by the embroidery team.
  • Working with the embroidery production team to ensure that all client delivery dates are met
  • Ensuring documents and records are stored in line with current company systems
  • Responding to customer enquiries by email in a professional and efficient manner. 
  • Answering telephone and dealing with client’s enquiries professionally and efficiently, or directing to the right department
  • Working with the graphic designers to produce creative and value adding ideas for graphic visuals using client’s artwork/brand guidelines
  • Calling customers to follow up on quotes that have previously been made

Give Simon Harris a call on 01376 500772 or drop him an email on simon@headwear.uk.com if you think you might be interested in joining us, at our new offices in Egham.