FLUID BRANDING: PEOPLE OPERATIONS MANAGER

Fluid Branding: People Operations Manager

Fluid Branding – St Austell
Home & Office
Full time, permanent
Salary: £35,000.00-£38,000.00 per year (bonus included)
Jon Birrell: jon.birrell@fluidbranding.com

Key Task and Purpose

To lead Fluid’s HR and Organisational Development (OD) function and provide strategic advice on behalf of the organisation on all people management issues. This position will be a blended approach with home & office working from the Fluid HQ located in St Austell.

Core Purpose

To oversee and manage the company’s HR & CPD processes in accordance with the staff development and performance management policies.

To ensure the CPD process assists the various offices in developing their practices and enriches the quality of the service-focus ethos of the whole Company.

To sustain motivation and continuous learning amongst the whole company personnel, encouraging an ethos of ongoing development to create a superior customer journey.

Main Responsibilities

Support the senior management team around HR, development, welfare, recruitment, training and performance management

-Proactively promote and lead activities to contribute to adoption of company values in action and positive office culture within the organisation.

-To contribute at both a strategic and operational level to identify HR and Learning and Development priorities and how they fit with wider organisational objectives.

-To provide overall management and strong leadership of the HR business functions and staff, including advice and direction where needed on work priorities, budget and staff resources, strategic and policy issues.

-Develop, promote, and implement opportunities for staff professional development.

-Ongoing review and continuous improvement of Fluid’s Employee Assistance Programme (EAP), staff benefits and non-pay packages.

-Manage a CPD strategy that ensures all involved in the Company have equality of access to high‐quality induction training and continuing support and development – this includes delivery of training, ongoing assessment and accountability.

-Organise and carry out an effective auditing, reporting and identification of the Company’s CPD needs and those of the employees and advising colleagues on the effective identification of their own needs ensuring that they have opportunities to clarify their training and development needs through Performance Management and 1-2-1 appraisals.

-Organise a range of types of quality internal & external training provision which is personalised to the needs of individuals, allows the company to develop skills and competencies progressively especially those identified in the appropriate CPD Policy .

-Communicate and update opportunities to appropriate colleagues  

-Produce appropriate monitoring records about individual and whole company CPD uptake and resource expenditure

-Organise and administer a reliable and explicit evaluation of the quality and impact of CPD provision.

-Organise effective dissemination of good and successful practice to ensure that such practice is embedded and reinforced

-Advise and contribute to the obtaining of appropriate quality standards in organisations that support effective CPD, eg. Investors in People, Bcorp, ISO 9001/14001

Other Responsibilities

-The development of the Company Culture – being purpose led, and Fluid Family orientated

-Management of the Fluid Branding Facebook Workplace platform and facilitating other internal communications

-To assist liaison with other training establishments in order to promote the continuity of learning, progression and personal developments.

-Assist the Directors in leading and developing the Company.

-Play a major role under the overall direction of the Operations Director in formulating and reviewing the HR & CPD Plan and the aims and objectives of the Company by:

– establishing the policies through which they shall be achieved

– leading and developing colleagues and resources to that end

– facilitating progress towards their achievement.

Preferred qualities

CIPD qualified

A passion for the environment


Employee Benefits

Bonus Schemes

Training Opportunities

Flexible Working, Good Holiday Allowance and extra day off on your Birthday!

Employee Points, Service and Birthday Points and No Sickness Points

Workplace Pensions with Financial Advice and Discounted Shopping

Annual Company Birthday, Christmas Party and Team Building nights out (pre/post Covid19)!

Cycle to Work Scheme

Electric Car Scheme

Childcare Vouchers

Eye Tests