Back to Vacancies

Job Title: Senior Account Manager

Advertiser: JSM (UK) Ltd T/A JSM Brand Exposure

Added: 22/10/2018

Job Description

Main Role: Account Management

Senior Account Manager

Working as part of a great sales and account management team at a leading provider of branded merchandise


We are looking for a dedicated and enthusiastic Account Manager to work in our Gloucester office on a permanent basis. This is an exciting position for the right candidate who is looking to further their career with a forward-thinking and thriving company. JSM (UK) Ltd is a progressive, family run company and has an energetic team with determination and drive, we are looking for someone who can be fun but focused.

The role can be demanding and needs someone who is able to manage their time well, endeavoring to improve productivity wherever possible within the sales department whilst maintaining high standards of accuracy in their work.


Purpose of the role:

To nurture your group of customers and create lasting relationships

To grow spend from your existing customers through your proactive approach

To grow your client base through proactive approaches to new potential clients

Provide industry leading customer service at all times


Key Duties

Reactive Account Management - Actioning emails from clients and answering their questions via email and phone.

Proactive Account Management - Contacting your client base via phone and email to increase their spend and develop the existing relationships.

Business Development – Contacting new potential clients to add new clients to your portfolio.

Estimating – every job is priced bespoke. Creating quotations will be a core activity (full training provided).

Updating CRM – ensuring your CRM is kept updated with results from your conversations with clients.

Order Entry - entering orders onto the order management system and passing them to the Operations team.


Qualifications/Experience required:

Excellent numeracy & literacy skills

Fully conversant with Microsoft Office including Outlook, Word & Excel

Previous experience in the promotional merchandise industry in a customer facing role


Key Skills/Attributes:

Enthusiasm and Drive

Excellent organisation, communication and negotiation skills

A team player

Flexible approach

Hard working, productive and adept at building relationships

Ability to remain calm in a fast-paced environment


Location: JSM (UK) Ltd – Gloucester – GL2 5FW

Type – Permanent

Salary - £24,000 to £28,000

Hours – full time

How to Apply:

Please email your CV to Sam Griffiths along with a brief covering letter.

Contact Details

Salary:£24,000 - £28,000
Job Type:Permanent
Hours:Full Time

On the Web

Telephone:01452 310030
Website Address: